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Instructor Biographies

2018 Yankee Security Conference


Mateo Kristoff is Director of Sales and Marketing at Command Access Technologies.  Mateo has worked for Command Access for over seven years. He started in the warehouse and worked his way up, performing many roles within the company.  He pioneered the Command Access YouTube channel, which provides customers a valuable resource in retrofit electric hardware. Mateo brings an extensive knowledge of the inner workings of the products and installation.  Over the past two years he has transitioned into the role of sales leader, managing a team of seven inside sales and tech support personnel as well as an independent rep network in both the US and Canada.


Ralph Perlman has been a Manufacturers’ Representative for 38 years.  Perlman Associates has celebrated 38 years in business promoting security products through education which has always been the staple within the firm. Ralph and his company have pioneered numerous Division 8 manufacturers.


Rodger Schmidt is an ALOA Certified ACE Instructor.  Rodger has over 22 years experience in access control, security and fire services.  Rodger’s first position in the industry was as a service coordinator for Sonitrol of Arizona.  He moved up to customer service, sales, project management, trainer and finally Service Repair Manager for Sun Devil Fire and Security, the largest fire service provider in Arizona prior to it being sold to Cintas. During his 7 years with Sun Devil Fire and Security, Rodger was instrumental in the growth of annual sales from $8 million to over $15 million in a three-year period.  He helped to train individuals to become successful sales reps and developed a training program that included the design of an operational fire test center for sprinklers, fire alarms, kitchen hood systems and fire extinguishers for service technicians who required certifications to provide fire services.  He is a member of the Arizona Fire Marshals Association, and has been a presenter at the California Fire Prevention Center, the Arizona Fire School, and the Arizona Building Code Officials conference. Rodger retired from active duty and military reserve service in 2003 and currently works for ASSA ABLOY in their Phoenix, AZ facility for HES/Securitron/Adams Rite and Alarm Controls as a national trainer for the Electromechanical Group.  He has conducted over 600 classes in his first four years with ASSA ABLOY, including product specific sessions, codes, site surveys, system design, applications and installation.  He continues to provide educational programs for code officials across the country covering standards from ICC and NFPA codes for the installation of electronic locking hardware.


Chris Chase has been in the locksmith industry since 1998 and has worked in all aspects of the profession.  His experience runs from being a mobile locksmith to all areas of business management and daily operations.  He is a project manager on large and new construction projects specializing in doors, frames and hardware.  He currently teaches several classes for ALOA in different areas of basic locksmithing.


Scott Said has been with Lockmasters since early 1998 and has become an invaluable member of the Safe Lock department.  His experience with electronic and mechanical locks makes him a great resource to both customers and students.  Scott teaches two of the Lockmasters one-day safe courses and is involved in parts of the full week safe training course.  He prides himself on staying up-to-date on the newest locks and in passing that information/knowledge on to his students through the current class material he uses.  He was just recently appointed to the lead position for the Lockmasters AMSEC and Gardall Safe program.  You can expect 110% from Scott in both the classroom and at the Trade Show.


Clyde T. Roberson, CML, CMST, AHC, CPP is the Medeco Factory Trainor and Director of Product Management and Technical Services for Medeco.  He has been active in the locksmith industry for over 30 years, conducting training seminars for ALOA, ASIS, DHI, ELF, regional associations, Medeco and ASSA ABLOY specializing in high security cylinders, master keying and key control.


Don Cherry, PSP, CCPR is an EAC Sales Consultant for the New England office of Allegion, PLC, (formerly Ingersoll Rand Security Technologies.  Don has been in the Security Hardware and Locksmith industries for over 30 years. He specializes in electrified and electronic hardware, and is certified as a PSP, (Physical Security Professional) with ASIS (American Society of Industrial Security), and a CCPR (Certified Construction Product Representative) with the Construction Specifications Institute, and is a member of the Door Hardware Institute.


Steve Monroe, AHC, FDAI, CDT, has been in the hardware profession for almost 30 years, first as an independent representative, and the last 18 years working for Allegion, formally Ingersoll Rand Security Technologies.  He is a Distributor Representative and Training Coordinator for the New England Region for Allegion, PPC. Steve is certified as an Architectural Hardware Consultant (AHC) from the Door and Hardware Institute, a Construction Document Technologist from the Construction Specifications Institute (CDT) and a Certified Fire Door Assembly Inspector (FDAI) with the Door and Hardware Institute (DHI).  Steve has presented at Yankee Security many times in the past.


Rich Conroy, CRL, CPS, Business Development Consultant for the Locksmith Channel, got his start in the locksmith profession while he was still in grade school.  Rich has over 40 years in the business, including Safe and Vault work, Commercial and Banking service and Electronic and Biometrics Access Control.  Rich’s credentials include CRL (ALOA) and CPS (SAVTA) and was one of the early members of IAIL.  Rich has been with Allegion (formerly Ingersoll Rand Security Technologies) for over 18 years.


Andy Phelps, CRL, CAI has been a locksmith in Tennessee for over 25 years starting in Martin, TN, as a one-man mobile shop. He moved to Nashville in 2004 where, as a member of ALOA, he passed the PRP and receiving the designation CRL.  While in Nashville, he broadened his business to include automotive transponder key generation as well as commercial and residential locksmithing.  In 2010, after the state licensed locksmiths, he saw the need for continuing education courses and started The Locksmith Academy of TN. He offered classes ranging from interchangeable core servicing to automotive key generation and transponders.  In 2010, Andy became the shop manager of a locksmith shop in Nashville where he managed up to five technicians in the field. In February of 2014 he left the shop, reopened his mobile shop and in September of the same year became the National Training Manager for Alarm Lock to continue his passion for training.


Ed Woods, CML, CPS, CAL is an automotive locksmith specialist with many years working in the automotive industry.  Ed is a consultant to many manufacturers of automotive locksmithing tools and equipment.  He is a certified ACE instructor and a long-time member of ALOA and a three-time recipient of the ALOA ACE Instructor of the Year Award.  Ed is currently a full-time locksmith employee at Indiana-based Lockout Express LLC.


Jeff Baker has been with STRATTEC for over 20 years in various positions including quality engineering, distribution warehousing, customer service management, locksmith and distributor training (including design of course and hands-on exercises) and sales.  He is based out of the manufacturing facility in Milwaukee, Wisconsin and is currently the Distributor Sales and Export Manager for the North American market, supporting the locksmith community as well as dealer accounts.


Tony West started in 1972 as a Service Technician, was promoted to a Managerial position for a Coin-op equipment company, then moved into Low Voltage Systems Integrator and Installer in 1974. Tony graduated from the NY School of Locksmithing in 1982 and founded the A. West Security Company.  He has taught Adult Education classes for the NY school system as well as for Yankee Security since 1983.  Since 2012, Tony has been the Lock Shop Operations Supervisor for a well-established lock shop in Portland, ME.


Mike Streeter is the business development lead for Aiphone, the world's largest manufacturer of intercom and door entry solutions.  He has over 28 years of security experience in audio, video, intercom, access control and security solutions in many sales and management rolls. Home based in Connecticut, Mike can provide assistance with questions and application needs throughout the Northeast.


Joey Dalessio is the General Manager of the GS Davidson Company of North Reading, MA.  His experience began in the family locksmith business in Medford, MA, serving as shop, field tech and general manager.  Joey moved on to sales as an independent sales representative in New England.  He then held national positions in senior management at leading manufacturing companies as an outsource business catalyst for wholesale distributors and dealers. Joey is the former President of the MLA and Yankee Security Convention Board Member and instructor.  He shares his unique experiences to help lock and security business owners in the US and Canada with business generation, marketing and sales concepts, and ideas.


Ryan Taylor is owner of Taylor Technologies, LLC, and the creator of a number of popular safe servicing tools including the Helix Revolver, The EZ Amp, Lockmasters’ JumpBox and the Phoenix E-Lock.  Ryan is a member of the SAVTA Hall of Fame and regularly teaches for national trade organizations, physical security associations and law enforcement.


Mark Szczepanski is a principal at M.A.S. Associates and has been representing dormakaba branded companies and products in the New England area since the late 90’s.  He has hosted many educational events throughout New England including classes at the Yankee Security Convention. Mark has extensive knowledge of the dormakaba product line, including system application, deployment and troubleshooting techniques for all KABA lines.


Tom Tusing started his locksmith career in 1984. Seeing a need in the automotive side of the industry, he opened The Car Openers, Inc. and specialized in automobile locks.  He has been making keys for cars for over 34 years.  During this time, as car locks became more intricate, he developed THE DETERMINATOR TOOL for decoding.  The Determinator Tool has been an asset for the locksmith industry for 20 years.  Tom also created a HIGH SECURITY KEY ORIGINATION MANUAL with over 500 pages of steps needed in making laser type keys. In 2015, with Greg Chambers and a few others, THE DIAGNOSTIC BOX USA was created.


Liam Lehn, MA, is a Regional Sales Manager with Entrematic USA, Inc.  He has been in the automatic door industry for 12 years having previously represented both Dorma and record-usa. His duties include product and sales training at their corporate Assa Abloy facility in Monroe, NC and remotely across the United States.  Liam is an AAADM Certified Trainer and member of CSI and DHI.  Liam is currently an MBA Candidate at Xavier University having earned his MA in Literature from Youngstown State University and his BA in Marketing Education from the University of South Florida.  A Native New Yorker, Liam and his family currently reside in Ohio. His hobbies include golf and traveling to live sports events especially baseball and hockey to see the New York Metropolitians and Pittsburgh Penguins.




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